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Home Energy Checkup

Terms & Conditions

By visiting energyaudits.net or using the Home Energy Checkup, you agree to these Terms & Conditions and the Privacy Policy. If you do not agree, do not use the service.

Last updated: November 6, 2026

1. What the checkup provides

The Home Energy Checkup is the service name for this campaign and is provided at energyaudits.net. It is a free, do-it-yourself educational tool that organizes information you provide about your home, bills, equipment, and observations into a report with practical ideas for reducing energy waste and improving comfort.

2. Educational information, not professional advice

The checkup is not a certified home energy audit, inspection, utility analysis, engineering assessment, or professional diagnosis. It does not measure your home or inspect equipment. Calculations and recommendations are estimates based on the information you enter and may be incomplete or inaccurate.

The report does not guarantee energy or cost savings, determine eligibility for rebates or incentives, or replace advice from a qualified energy auditor, contractor, utility, or other professional. Review recommendations for your circumstances and verify costs, requirements, and safety before acting.

The optional project payback estimator currently screens only a whole-home air-sealing and insulation package for a limited set of owner-controlled homes. Its savings benchmark is based on ENERGY STAR modeled typical-home results for the DOE climate zone derived from your ZIP code. You must provide the annual energy spend (if dated bills do not cover roughly a year) and an expected project cost. The result is an educational screening estimate, not a local quote or promise of savings. It excludes financing, maintenance, energy-price changes, and non-energy benefits. No incentives are applied unless you include them in the project cost and believe you qualify. See the ENERGY STAR savings methodology and the DOE climate guidance for source assumptions.

A second optional estimate screens replacement of an owner-controlled electric storage water heater with a heat-pump water heater. It uses ENERGY STAR household savings benchmarks and the NREM 4.0.0 national water-heater cost model, whose underlying prices are in 2023 dollars. The payback range compares the estimated added cost of a heat-pump water heater with a standard electric-tank replacement; an optional heat-pump installation quote can replace the estimated heat-pump cost. A saved electric bill may be used to estimate an average cost per kWh; otherwise, the estimate uses ENERGY STAR’s published reference price. The result is a planning range, not a quote or promise. It may not reflect your hot-water usage, local installation requirements, current prices, utility rate structure, or incentives. It excludes financing, maintenance, energy-price changes, and non-energy benefits. See NREM and ENERGY STAR water-heater savings for source assumptions.

If you unlock the premium experience, the action plan ranks possible steps using your saved checkup answers and preferences. Actions may be ordered by relative savings potential, effort, budget fit, timing, and whether they appear suitable for DIY or professional help. Unless a numeric estimate is supported by details you entered, rankings are planning guidance and not a prediction of savings, cost, payback, or project outcome. You can update your answers and refresh the plan.

The plan is generated by the checkup’s rules. If optional AI assistance is enabled, selected checkup details may be processed by OpenAI to write a short overview. The plan is not a professional audit, inspection, or diagnosis. See the Privacy Policy for what may be sent and what plan usage is recorded.

Energy Buddy is available only with an active premium profile. It answers home-energy questions using relevant details from your saved checkup and may ask a few structured follow-up questions. It is limited to five new questions per saved checkup each day; follow-up questions for an active request are included, subject to separate AI and abuse-prevention limits. Energy Buddy may decline questions outside home energy. Its estimates are educational, rely on the assumptions shown, and are not a substitute for an energy audit, utility analysis, contractor quote, or professional advice. Home facts you provide in its guided flow may be saved to your checkup; hypothetical scenario inputs are not added to your home profile. Energy Buddy does not provide an in-app conversation history. Relevant questions and profile details are processed by OpenAI; see the Privacy Policy for processing and retention details.

Do not use the checkup to assess an urgent safety issue. For electrical, gas, combustion, structural, moisture, or other potentially hazardous conditions, stop and consult a qualified professional. Follow equipment instructions and applicable codes.

3. Your responsibilities

You are responsible for the information you enter and how you use the report. You agree to:

  • Use the service only for lawful purposes and for a home you own, occupy, or are authorized to assess.
  • Enter information you have permission to provide and avoid including sensitive details that are not requested.
  • Use your judgment and seek qualified help when a project involves specialized skills, safety risks, permits, or code requirements.
  • Keep any private resume link secure and use it only for your own checkup.

4. Your information

You retain your rights to information you enter. You allow the service to process that information as needed to create your report, save a checkup when you request a private resume link, operate the website, and protect it from misuse.

Answers are saved in your browser. If you choose to save a private resume link, your answers are also stored in the application database. Anyone with the full link can view or change that saved checkup. Choose Delete this Checkup to remove it from this browser and, if it has a saved server copy, permanently delete that record and invalidate its private link. The action also removes associated verified contacts, premium profile, and personalized plan. Every premium plan-run record remains for platform analysis, including runs with zero token use; checkup/profile IDs are removed, and the records do not retain report content. Deletion cannot be undone. More detail is in the Privacy Policy.

If you request a resume link by email or text, you agree that we and our delivery providers may process the contact information and messages needed to verify access and send the link you requested. A verified contact confirms control of that email address or phone number at that time; it is not a full account or proof of legal identity, and it does not subscribe you to marketing.

For text delivery, Home Energy Checkup asks for your consent on the request screen before sending a text. Your consent applies only to the verification code and resume link you request. It is not a condition of using the checkup, does not create an account, and does not enroll you in marketing messages.

5. SMS Terms

When you select text delivery and check the consent box, Home Energy Checkup may send up to two transactional text messages for that request: one six-digit verification code and, after the code is verified, the private resume link. Message frequency varies based on your requests. Message and data rates may apply. Reply STOP to opt out of text messages. Text-message consent is not shared with third parties for their marketing purposes. For details about information collected and used to deliver texts, see the Privacy Policy.

6. Acceptable use

Do not attempt to disrupt or overload the service, bypass its security controls, access another person’s saved checkup without permission, or use the service to violate a law or another person’s rights. We may limit or suspend access to protect the service, its users, or others.

7. Third-party products and services

The service may refer to products or independent home-energy professionals. Any provider is separate from energyaudits.net. Check their qualifications, prices, scope of work, and terms before purchasing or hiring. Your agreement for that product or service is with the provider, and we do not control or guarantee their work.

8. Ownership and service changes

The website, checkup design, software, and original content belong to their respective owners and are protected by applicable intellectual-property laws. You may use the service for personal, non-commercial home assessment, but may not copy or redistribute the service itself without permission.

We may update, suspend, or discontinue features as the service changes. We do not guarantee uninterrupted availability or that a particular report, recommendation, or feature will always be available.

9. Disclaimer of warranties

To the fullest extent permitted by law, the website, checkup, and report are provided “as is” and “as available,” without warranties of accuracy, availability, fitness for a particular purpose, or suitability for your home. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

10. Limitation of liability

To the fullest extent permitted by law, energyaudits.net and the people who operate it will not be liable for indirect, incidental, special, consequential, or punitive damages, or for costs, losses, property damage, or injury arising from your use of or reliance on the checkup or report. Nothing in these terms limits liability that cannot legally be excluded.

11. Changes to these terms

We may update these terms when the service or applicable requirements change. We will post the current version here and revise the “Last updated” date. Continued use of the service after an update means you accept the revised terms.

These terms are written in plain language and are not legal advice. They should be reviewed by a qualified attorney for the jurisdictions where the service is offered.